Privacy Policy

The personal data of our visitors and customers is an area to which we pay extreme care and attention. We make sure that all requirements are not only met, but, if possible, exceeded, as we are aware of the sensitivity of personal data and privacy.

Personal data obtained through the website will remain fully stored, protected and processed by the VAPE HUB online store (hereinafter vape-hub.eu, the company, the operator). The operator of the website is obliged to handle all acquired personal data in accordance with the Personal Data Protection Act, the Electronic Communications Act and in accordance with European legislation.

Your data is adequately protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure by third parties.

For the purposes of running the qvaphouse.com online store, we collect the following user data:

name and surname,
address and place of residence,
email address,
contact phone number,
password in one-way encrypted form,
and other data that you enter in the forms on the vape-hub.eu website and store.

We are not responsible for the accuracy of the data you enter.

For security purposes and identity verification, the IP addresses from which you access the website are also collected. At the start of the visit, each visitor is assigned a session cookie for identification and purchase monitoring. The vape-hub.eu website can also store other cookies on your computer, such as: user identification number in encrypted form (to identify the user on the next visit), product reviews and Google Analytics cookies.

All the aforementioned data, except for cookies, are stored permanently on the website's vape-hub.eu server. Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, while permanent cookies are stored on the visitor's computer.

The administrator of the vape-hub.eu website can use the data in anonymized form for the purposes of statistical analysis and obtaining new business opportunities. vape-hub.eu will not hand over user data to unauthorized persons. Only data necessary for delivery is entrusted to the delivery service.

Exceptional disclosure of personal information

Data collected and processed by vape-hub.eu will be disclosed only and exclusively if such an obligation is established by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization legitimate business and other interests of vape-hub.eu.

Implementation of the privacy policy

All full-time or part-time employees of vape-hub.eu who have access to the personal and other data of users are obliged to comply with the provisions on protecting the confidentiality of personal data and the privacy of website users. The duty to protect personal and other data applies indefinitely, even after the termination of the relationship with vape-hub.eu.

To cancel your user account, please notify us at info@vape-hub.eu. The message must be sent from the email address with which the user account was opened. Vape-hub.eu will protect the confidentiality of personal data and the privacy of online store users within the framework of this privacy policy even in the event of cancellation of registration.

Online cookies

On the vape-hub.eu website and store, we want to provide each visitor with up-to-date and relevant information. On the basis of knowing the interest and content that interests visitors, we can offer a better user experience and the most desired content.

Cookies are small text files that most websites store on visitors' devices that they use to access the Internet. The purpose of cookies is to identify the individual devices used by visitors to access the website. Their storage is under the full control of the web browser used by the visitor, which means that the visitor can limit the storage of cookies at will or completely disable them.